The characteristics of compassionate maternity care

Compassionate care can improve the quality of maternity car women receive.

Making meaningful connections with women

• Displaying good interpersonal skills – combined verbal and non-verbal communication and active listening
• Conduct based on dignity and respect
• Establishing trust – establishing a partnership, being nonjudgmental and creating a strong sense of safety

Initiating individualised consideration of each woman

• Showing understanding
• Prioritising maternal choice

Action through care and support

• Providing emotional support
• Assistance through active and helpful care
• Continuous informational support

Reference: https://bmcpregnancychildbirth.biomedcentral.com/articles/10.1186/s12884-020-03001-y