The characteristics of compassionate maternity care

Compassionate care can improve the quality of maternity car women receive.

Making meaningful connections with women

  • Displaying good interpersonal skills – combined verbal and non-verbal communication and active listening
  • Conduct based on dignity and respect
  • Establishing trust – establishing a partnership, being nonjudgmental and creating a strong sense of safety

Initiating individualised consideration of each woman

  • Showing understanding
  • Prioritising maternal choice

Action through care and support

  • Providing emotional support
  • Assistance through active and helpful care
  • Continuous informational support